Accessibility

Access Information

The August Wilson Theatre offers Wheelchair Accessible seating, Aisle Transfer seating, Companion seating, and Vision/Hearing Accessible seating.

There is a Stair Lift that provides direct access from the front of the theatre to the Orchestra level. A person does not have to be a wheelchair user to use the lift; however, the Stair Lift has a weight capacity of 500 pounds. Upon arrival, please contact a member of the staff outside the theater and they will guide you to the Stair Lift. A member of the staff will assist guests with the operation of the lift before and after the performance.

A Wheelchair Accessible seat is a seat that can be removed, at the request of the ticket holder, to accommodate a wheelchair or mobility scooter. Pricing for Wheelchair Accessible seating varies to capture the range of prices available throughout the theatre.

A Wheelchair Companion seat is a seat that is located next to a Wheelchair Accessible seat. A Wheelchair Companion seat is not a removable seat. Pricing for Wheelchair Companion seating varies to capture the range of prices available throughout the theatre.

An Aisle Transfer seat is a seat located on the aisle with an outer arm that can be raised or removed at the request of the ticket holder. Pricing for Aisle Transfer seating matches that of surrounding seats.

An Aisle Transfer Companion seat is a seat that is located next to an Aisle Transfer seat. An Aisle Transfer Companion seat does not have an adjustable or removable arm. Pricing for Aisle Transfer Companion seating matches that of surrounding seats.

Vision/Hearing Accessible seating is located in the middle of Orchestra Row D. Pricing for Vision/Hearing Accessible seating matches that of surrounding seats.

Once at the theatre, please ask an usher or other theatre staff member if you need assistance with your accessible seating.

All stairs in the theatre have handrails.

Accessibility By Seating Section

Seating is accessible to all parts of the Orchestra via steps. There are 25 steps up from the main entrance of the theatre to the Orchestra level. However, there is an entrance via a Stair Lift that provides direct access from the entrance on 52nd Street to the Orchestra level. See above for additional lift information. Wheelchair seating is in the Orchestra only.

Mezzanine seating is located on the 2nd level, up 22 steps from the Orchestra. There are approximately 2 steps up/down per row. All stairs to and in the Mezzanine have handrails.

Elevator Access

There is no elevator to the mezzanine.  There is a Stair Lift that provides direct access from the front of the theatre to the Orchestra level. See above for additional lift information.

For the safety of all guests, security screenings, including metal detectors, are in place at all entrances. If you require accommodations, please speak with security staff upon arrival.

Assisted Listening Devices

The August Wilson Theatre offers D-Scriptive devices, I-Caption devices, audio induction neck loops, and infrared headsets. If an assistive device would help you enjoy the show, please visit the headset booth in the Main Lobby next to the bar. If stairs prevent you from accessing the Main Lobby, ask a member of the staff for assistance. These devices are provided free of charge. To reserve a device in advance of your performance, please visit www.soundassociates.com/broadway-listings or email [email protected] and provide your name, show and performance details, device request, email address, and phone number.

Restrooms

There is an accessible, single-stall, all-gender restroom on the Orchestra level.