Accessibility
Access Information
The August Wilson Theatre offers Wheelchair Accessible seating, Aisle Transfer seating, Companion seating, and Vision/Hearing Accessible seating.
There is a Stair Lift that provides direct access from the front of the theatre to the Orchestra level. A person does not have to be a wheelchair user to use the lift; however, the Stair Lift has a weight capacity of 500 pounds. Upon arrival, please contact a member of the staff outside the theater and they will guide you to the Stair Lift. A member of the staff will assist guests with the operation of the lift before and after the performance.
A Wheelchair Accessible seat is a seat that can be removed, at the request of the ticket holder, to accommodate a wheelchair or mobility scooter. Pricing for Wheelchair Accessible seating varies to capture the range of prices available throughout the theatre.
A Wheelchair Companion seat is a seat that is located next to a Wheelchair Accessible seat. A Wheelchair Companion seat is not a removable seat. Pricing for Wheelchair Companion seating varies to capture the range of prices available throughout the theatre.
An Aisle Transfer seat is a seat located on the aisle with an outer arm that can be raised or removed at the request of the ticket holder. Pricing for Aisle Transfer seating matches that of surrounding seats.
An Aisle Transfer Companion seat is a seat that is located next to an Aisle Transfer seat. An Aisle Transfer Companion seat does not have an adjustable or removable arm. Pricing for Aisle Transfer Companion seating matches that of surrounding seats.
Vision/Hearing Accessible seating is located in the middle of Orchestra Row D. Pricing for Vision/Hearing Accessible seating matches that of surrounding seats.
Once at the theatre, please ask an usher or other theatre staff member if you need assistance with your accessible seating.
All stairs in the theatre have handrails.
Accessibility By Seating Section
Orchestra seating is accessible without steps, with the exception of Orchestra 4, 5 and 6, which are located up 4 steps. There are no steps to the designated wheelchair seating locations.
West Mezzanine seating is located on the 2nd level, up 19 steps from the Orchestra. There is an elevator from the Orchestra level to the designated wheelchair seating location in Mezzanine Table Seating 2. In Mezzanine 4, there are approximately 2 steps up/down per row. All stairs to and in the West Mezzanine have handrails.
East Mezzanine seating is located on the 2rd level, up 22 steps from the Orchestra. There are approximately 2 steps up/down per row in Mezzanine 1, 2, and 3. All stairs to and in the East Mezzanine have handrails.
Elevator Access: There is a Stair Lift that provides direct access from the front of the theatre to the Orchestra level. There is an elevator from the Orchestra level to Mezzanine Table Seating 2.
For the safety of all guests, security screenings, including metal detectors, are in place at all entrances. If you require accommodations, please speak with security staff upon arrival
Assisted Listening Devices
The Kit Kat Club at the August Wilson Theatre offers D-Scriptive devices, I-Caption devices, audio induction neck loops, and infrared headsets. If an assistive device would help you enjoy the show, please visit the headset booth in the Main Lobby next to the bar. If stairs prevent you from accessing the Main Lobby, ask a member of the staff for assistance. These devices are provided free of charge. To reserve a device in advance of your performance, please visit www.soundassociates.com/broadway-listings or email [email protected] and provide your name, show and performance details, device request, email address, and phone number.
Restrooms
There is an accessible, single-stall, all-gender restroom on the Orchestra level.